Frequently Asked Questions
Everything you need to know about bringing Homefire quality into your space.
What is the standard shipping timeframe for furniture items?
Most of our handcrafted furniture pieces ship within 5-7 business days. Larger freight items may take 2-3 weeks for delivery depending on your location.
Do you offer a warranty on your home decor and furniture?
Yes, all Homefire products come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. If you aren't in love with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
How can I track my Homefire order?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view real-time status updates.
Are your materials sustainably sourced?
At Homefire, we prioritize the planet. We use FSC-certified wood and eco-friendly textiles in over 80% of our product catalog to ensure high quality with a low footprint.
Do you provide assembly services for larger items?
While most items arrive with easy-to-follow instructions, we offer a 'White Glove Delivery' option at checkout which includes professional assembly and packaging removal.